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SEBI’s Review of the Technical Glitch Framework for Stock Brokers

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Securities and Exchange Board of India (SEBI)‘s revision of the framework governing technical glitches in stock brokersโ€™ electronic trading systems of 2022 marks a significant step towards risk-based and proportionate regulation. The revised framework introduced vide Circular dated January 09, 2026 reflects a balance investor protection with operational practicality for market intermediaries.

Some of the key changes introduced in 2026, and why they are meaningful, are outlined below:

1.ย ๐‘๐š๐ญ๐ข๐จ๐ง๐š๐ฅ๐ข๐ฌ๐ž๐ ๐š๐ฉ๐ฉ๐ฅ๐ข๐œ๐š๐›๐ข๐ฅ๐ข๐ญ๐ฒ ๐›๐š๐ฌ๐ž๐ ๐จ๐ง ๐œ๐ฅ๐ข๐ž๐ง๐ญ ๐ฌ๐ข๐ณ๐ž The framework now applies only to stock brokers with more than 10,000 registered clients, excluding closed accounts. Now, smaller brokers with limited systemic impact are no longer subject to disproportionate compliance obligations, allowing regulatory focus to remain on entities posing higher market risk.

2.ย ๐‚๐ฅ๐ž๐š๐ซ ๐ž๐ฑ๐œ๐ฅ๐ฎ๐ฌ๐ข๐จ๐ง๐ฌ ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐ก๐ž ๐๐ž๐Ÿ๐ข๐ง๐ข๐ญ๐ข๐จ๐ง ๐จ๐Ÿ โ€œ๐ญ๐ž๐œ๐ก๐ง๐ข๐œ๐š๐ฅ ๐ ๐ฅ๐ข๐ญ๐œ๐กโ€ The revised framework explicitly excludes issues such as cloud service provider outages, exchange-side disruptions, back-office systems not impacting trading, payment gateway failures, and decision-support tools. Under the earlier framework, no such exclusions existed, resulting in mandatory reporting of all technical issues irrespective of their materiality or trading impact. The revised definition therefore introduces much-needed clarity and proportionality, ensuring that reporting obligations are aligned with issues that have a meaningful impact on trading operations.

3.ย ๐’๐ญ๐ซ๐ž๐š๐ฆ๐ฅ๐ข๐ง๐ž๐ ๐š๐ง๐ ๐ซ๐ž๐š๐ฅ๐ข๐ฌ๐ญ๐ข๐œ ๐ซ๐ž๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐  ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ The reporting timeline for technical glitches has been extended from one hour to two hours, trading holidays are factored into reporting deadlines, and submissions are consolidated onto a common reporting platform. This enables brokers to prioritise issue resolution over procedural compliance.

4.ย ๐๐ซ๐จ๐ฉ๐จ๐ซ๐ญ๐ข๐จ๐ง๐š๐ญ๐ž ๐Ÿ๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ ๐๐ข๐ฌ๐ข๐ง๐œ๐ž๐ง๐ญ๐ข๐ฏ๐ž ๐ฌ๐ญ๐ซ๐ฎ๐œ๐ญ๐ฎ๐ซ๐ž Technology requirements relating to capacity planning, software testing, disaster recovery, and financial disincentives have been rationalised based on broker size, technology dependence, and the severity and frequency of glitches. The framework incentivises genuine system resilience rather than compliance-driven infrastructure spending.

๐‚๐จ๐ง๐œ๐ฅ๐ฎ๐ฌ๐ข๐จ๐ง : By focusing on material risks, accountability, and operational feasibility, the 2026 framework strengthens the credibility and effectiveness of technology governance in the Indian securities markets.

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